Children at the Center Training Teachers to Work with Children

FAQs

Are classes ever canceled or closed?

Yes. Often if there are less than a dozen participants to a schedule class, we may not be able to afford to have that class since it will not pay for copies, materials and trainer fees. Classes are also closed when they are full. Due to space limitations and trainer request, classes may be limited by size.

Are the courses and trainers Pathways and State Approved?

Yes. All our trainers are Pathway/State approved.

Can I register on site the day of training?

NO!! We have limited space available and often trainers prepare handouts, certificates and activities for registered participants. You will be turned away!! Register early, classes fill up quickly!

How do I pay?

We have now switched to credit card/pay pal payments only. Since our 1 person staff works full time, collecting payments has been a tireless campaign. Many times we are holding registration spots that participants were not paying and staff that wanted to take the class were not able. All payments are final, as always we do not refund or transfer payments. We will substitute staff members as late as the morning of classes.

As always we want to best serve you. Unlike the state resource and referral programs that receive money from the staff for each staff you send, we must pay trainers, supplies and fees based on your $20 payment. I appreciate your understanding. — Patti

I have a question, how do I speak to someone?

Please send us both your home and work emails so the trainers of Children at the Center may provide a quicker response. Since all of our trainers and staff work full time in the early child care field, speaking to someone is limited. But all trainers and staff can be emailed and you will receive a response in less than 24 hours. Please send us home and work emails so that if we respond after hours you can get a quicker response.

What happens if a staff member can't make a class?

Since we are a small company with limited staff, all payments are non refundable, no credit vouches will be issued. We do allow Centers to make substitutions with another staff member. If you substitute the morning of the class a certificate will have to be mailed to you.

What happens if a staff member does not show up for a class?

The Center does not get a refund towards that class. Certificates are only given once participants complete the class, not for payment of a class. Payments are non refundable.

When do I get my certificates?

Approved certificates will be given after you have completed the 3hr course. If you show up late or leave early time will be deducted from your certificates, NO EXCEPTIONS.