Are classes ever canceled or closed?
Yes, if there are less than a designated number of participants registered for a scheduled class, it may be canceled. You will be notified of any cancellations. If a class is cancelled by Children at the Center, a full refund will be issued to the paid party or the option may be given to be placed in a future class.
Are the courses and trainers Pathways and State Approved?
Yes, all our trainers and courses are Pathways/State approved.
Do you offer CPR & Pediatric First Aid?
Yes, we have two trainers who are HSI (Health & Safety Institute) certified Instructors. HSI is a state-approved program. If you are interested in more information regarding CPR & Pediatric First Aid, please fill out the required fields under “Contact” in the main menu.
Can I register the day of training?
We encourage early registration as classes often fill up quickly.
How do I pay?
Registration and payment can be found under “Classes” in the main menu. Credit card/PayPal payments are the only payment accepted. All payments are non-refundable unless a class is canceled by Children at The Center (only exception).
I have a question, how do I speak to someone?
Contact us by filling out the necessary fields under “Contact” in the main menu.
What happens if a staff member can't make a class?
All payments are non-refundable and final. Staff substitutions are permitted.
I have registered for a Zoom class, when will I receive the log in information?
All Zoom meeting log in information and necessary handouts will be emailed to registrants 2 business days before the date of the class.
When do I get my certificates?
Certificates are mailed following the completion of the course in its entirety. If certificates are not received via USPS within 10 business days of the class, please contact Children at the Center.